StratuScape Privacy Policy
(Effective date August 7, 2009)
We at StratuScape respect your privacy. We are posting
StratuScape's Privacy Policy (the "Policy") to clearly
disclose StratuScape's practices and approach to respectful
and fair data protection.
This Policy governs how we collect, protect, store, process,
transfer and use the personally identifiable information we
collect from and about you. This Policy applies to
StratuScape's online and off-line activities, except where
we have published other privacy policies or terms and
conditions.
If you have any questions about this Policy, please feel
free to contact us by email,
privacy@StratuScape.com,
or via mail at:
Privacy Office
StratuScape
1165 Park Avenue
San Jose, California 95126
USA
Table of Contents
1.
Information We Collect
2.
How We Use Information We Collect
3.
How We Share and Disclose PII
4.
Notice and Choice
5.
Onward Transfer
6.
Security
7.
Access and Accuracy
8.
Children's Privacy
9.
Our Commitment
10.
Enforcement
11.
Changes to this Privacy Policy
1. Information We Collect
Personally Identifiable Information (PII) is information
that can be directly associated with an individual (such as
name, email address, or telephone number), or information
about activities directly linked to an individual (such as
products and services you have licensed or purchased). We
collect PII from you in the following ways:
Information provided to us directly
You, or someone acting on your behalf, may provide PII to us
when you interact with us online and off line. For example:
1.
We may gather such things as name, physical address, email
address and phone number when you contact or communicate
with us;
2.
We may gather information such as the products and services
you purchase, license, download or register, as well as
financial information such as credit card numbers when you
engage in transactions with us;
3.
We may gather user preferences, product interests, industry
focus, community choices and other customer profile
information when you register for an online account,
subscribe to a newsletter, participate in communities or an
event, program, class or promotion, or click on a URL; or
4.
We may accept your CV when you apply for a job.
Information we collect through technology: Products and
services
Certain products and services you license, purchase or
download from StratuScape may connect and transmit telemetry
and system/product data to StratuScape (or its authorized
agents). This data may include, but is not limited to,
system model, operating system, host ID and IP address.
We use this information to tell you when updates and new
product versions are available, provide agreed upon
diagnostic, monitoring and management services, as well as
enhance our products and services, and better communicate
with you.
Information we collect through technology: Online web
technologies
When you are on StratuScape's online network, we collect
information about the pages you visit. Some web pages use
cookies, web beacons and similar technologies to
automatically collect information from you. When you visit a
StratuScape web site, we may send one or more cookies (small
text files containing a string of characters) to your
computer to uniquely identify your browser. We may use "web
beacons" (electronic images also known as pixel tags or
clear gifs) to recognize a StratuScape cookie on your
computer when you view or act upon a StratuScape web page,
an advertisement that we've placed on a third-party web page
or an email we've sent.
These cookies, web beacons and similar technologies enable
us to collect certain types of information about your visit
to StratuScape's web sites such as:
1.
Internet Protocol Address;
2.
Browser type;
3.
Operating system;
4.
Referring site (site you visited before coming to our site);
5.
Date and time of visit;
6.
URL of pages visited; and
7.
Other browsing behavior, such as products and white papers
downloaded.
We may link this information to PII to provide better
service to you and to improve StratuScape's product and
services offerings.
Most browsers allow you to remove and block cookies and web
beacons. Please note that if you choose to erase or block
cookies, you will need to re-enter your user ID and password
to access certain parts of StratuScape's web sites. You may
also notice that you will be served only generic information
not tailored to your specific interests.
In addition, if you block cookies, you may not be able to
use certain StratuScape web site features or take full
advantage of our offerings.
Information from other sources
We sometimes obtain information from other sources, such as
mergers and acquisitions or commercial lists, and merge it
with information we have previously collected.
If you give us PII on behalf of someone else (or someone
else gives us PII on your behalf), the person providing the
PII must have consent to do so from the person whose
information is being provided to StratuScape.
Some StratuScape events, web sites or services may be
co-branded and offered in conjunction with another company.
If you provide PII in these cases, both StratuScape and the
other company(is) may receive the information collected and
use the information according to each company's privacy
policy and agreement with you.
2. How We Use Information We Collect
We use PII to conduct business, provide information and
support for products and services, better understand your
needs and interests, refine and develop our business,
improve services, personalize communications and ensure a
quality experience with StratuScape. For example, we may use
your information to:
1.
Communicate, interact and build our relationship with you;
2.
Contact you with relevant promotions and information about
StratuScape and affiliated third-parties;
3.
Process, fulfill and follow up on transactions and requests
for products, services, support, training and information;
4.
Create and maintain an account and register products and
systems;
5.
Engage in market research;
6.
Measure, analyze and improve our products and services, the
effectiveness of our web sites, and our advertising and
marketing;
7.
Personalize content and advertising;
8.
Help identify and communicate offers of products, programs
and services that may be of interest to you;
9.
Send "refer-a-friend" email on your behalf;
10.
Consider your employment application;
11.
Comply with legal requirements; or
12.
Enforce conditions of sales and web site terms of use, and
prevent fraud and other prohibited or illegal actives.
3. How We Share and Disclose PII
We may share or disclose your PII as follows:
1.
To our subsidiaries to support business and marketing
processes;
2.
To our service providers and suppliers, who are acting and
using your information solely on our behalf;
3.
As necessary, if we suspect a violation of our policies or
to protect the rights or safety of any person or entity;
4.
Based on a good-faith belief that disclosure is necessary to
respond to judicial process, valid government inquiry, or is
otherwise required by law;
5.
In the event that StratuScape or any of its assets are
acquired, your information may be transferred with the
company or the asset;
6.
To other third-parties for purposes you have allowed; or
7.
When posted by you or an authorized third-party to our
wikis, forums, blogs, message boards, chat rooms and other
social networking environments.
4. Notice and Choice
StratuScape provides notice about its use of PII in this
Policy, in our web pages, and in other locations where we
collect information. You can choose whether or not to
provide your PII to us. If you choose not to provide PII,
you can continue to interact with StratuScape, but you may
be not be able to take advantage of certain offers, options,
events and services that depend upon accurate PII.
You can update your marketing communications preferences by
logging into your StratuScape Online Account or by following
the unsubscribe instructions you have received in a
marketing email. Please note that transactional,
relationship and legally required communications will not be
affected by the choices you have made about marketing
communications.
5. Onward Transfer
We will only share personal information with third parties
if those third parties provide an adequate level of data
protection to help ensure the security of personal data,
such as by agreeing to abide by the Safe Harbor principles.
6. Security
We maintain administrative, technical, and physical
safeguards to protect the security, confidentiality and
integrity of the PII we have collected from loss, misuse and
unauthorized access, disclosure, alteration and destruction.
In addition, we use standard security protocols and
mechanisms to transmit sensitive data such as credit card
details.
If you have a password, help protect any PII accessible
through it by keeping your password confidential. If you
share a computer, especially a public computer, terminate
your internet session by logging out and closing the browser
to guard against subsequent users having access to your
information.
7. Access and Accuracy
We want to maintain the accuracy of your contact
information. If you need to update or correct it, please do
so by logging into your StratuScape account.
You also may update your information by emailing
privacy@StratuScape.com,
or writing to:
Privacy Office
StratuScape
1165 Park Avenue
San Jose, California 95126
USA
We will make reasonable efforts to incorporate the
changes as soon as possible. Before we make any changes, we
may ask you to verify your identity and/or provide other
details to help us respond to your request. We may keep a
copy of the prior information for our records.
We provide individuals with reasonable access to their PII
in order to have it corrected, amended or deleted where it
is inaccurate or inappropriate for the specified purposes of
processing.
8. Children's Privacy
StratuScape's web sites and marketing are not directed to
children under 13 years of age. If that policy changes, we
will obtain consent from a parent or guardian before we
collect PII from anyone under the age of 13.
9. Our Commitment
We are committed to privacy and are actively involved in
current industry initiatives to preserve individual privacy
rights. Our privacy practices are constantly evolving to
meet new requirements, standards, technologies and customer
desires.
10. Enforcement
StratuScape regularly reviews its compliance with this
Policy. Please feel free to direct any questions or concerns
regarding this Policy or StratuScape's treatment of PII by
contacting us at privacy@StratuScape.com or by writing to us at:
Privacy Office
StratuScape
1165 Park Avenue
San Jose, California 95126
USA
11. Changes to this Privacy Policy
Please note that this Policy may change from time to time.
We will not reduce your rights under this Policy without
your explicit consent. We will post any Policy changes on
this page and, if the changes are significant, we will
provide a more prominent notice and we will also keep prior
versions of this Policy in an
archive for your review.
Your California Privacy Rights
California Notice of Information-Sharing Disclosure
StrauScape's Privacy Policy is to share personal
information only with the owner's informed consent.
With your consent, from time-to-time, StratuScape may
provide its business partners with contact details for
direct marketing purposes of relevant services, products,
and programs.
If you no longer wish your information to be shared, please
let us know.
If you have further inquires regarding Sun's Information
Sharing Practices, please let us know.
The designated contact for these queries is
privacy@StratuScape.com